Terms of service
TERMS OF SERVICE
OVERVIEW
Welcome to kkupo. The terms "we", "us" and "our" refer to kkupo. kkupo operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Our store is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service, together with any policies referenced herein, describe your rights and responsibilities when you access or use our Services.
Please read these Terms of Service carefully. They contain important information regarding your legal rights, including warranty disclaimers, limitations of liability and other important terms.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you should not access or use the Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province or jurisdiction of residence, or that you have obtained all necessary consent required by applicable law.
To use the Services, including browsing our online store or purchasing products or services, you may be asked to provide certain information, such as your email address, billing information, payment information and shipping information.
You represent and warrant that all information you provide is accurate, current and complete and that you have the legal right to provide such information.
You are responsible for maintaining the confidentiality and security of your account credentials and for all activity conducted through your account.
You may not transfer, sell, assign or license your account to another person without our prior written consent.
SECTION 2 - OUR PRODUCTS
We make reasonable efforts to display and describe our products accurately. However, the appearance, color, texture or other visual characteristics of products may vary depending on your device, screen settings, lighting conditions or other factors.
We do not guarantee that the appearance of any product on your screen will exactly match the physical product you receive.
Product descriptions, specifications, prices and availability may be updated or changed at any time without prior notice.
We reserve the right to discontinue any product or limit quantities available to any person, geographic region or jurisdiction where reasonably necessary.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase products from kkupo.
We reserve the right to accept, reject, limit or cancel any order, including where there is a pricing error, suspected fraud, inventory issue, payment issue, shipping restriction or other legitimate business reason.
Your order is not considered accepted until payment has been successfully processed and the order has been confirmed.
Please review your order carefully before submitting it. We may not be able to accommodate cancellation or modification requests once an order has entered processing or fulfillment.
If we cancel or modify an order, we will attempt to notify you using the email address, billing information or telephone number provided at checkout.
Returns, exchanges and refunds are governed by our Refund Policy.
You agree that products purchased through our store are intended for lawful personal, household or other permitted use unless otherwise expressly agreed in writing.
SECTION 4 - PRICES AND BILLING
Prices, discounts, promotions and product availability may change without notice.
The price charged for a product will be the price displayed at the time your order is submitted, subject to correction of obvious errors where permitted by law.
Unless otherwise stated, displayed prices may not include shipping charges, taxes, customs duties, import fees or other charges that may apply.
Promotional offers may be subject to separate terms and conditions. If there is a conflict between promotional terms and these Terms of Service, the promotional terms will apply to that promotion.
You agree to provide current, complete and accurate purchase, payment and account information for all purchases made through our store.
You represent and warrant that you are authorized to use any payment method submitted in connection with an order.
You agree to pay all charges associated with your order, including applicable taxes, shipping charges and other disclosed fees.
SECTION 5 - SHIPPING AND DELIVERY
Delivery times displayed on our website are estimates only and are not guaranteed.
Shipping times may be affected by carrier delays, customs processing, severe weather, public holidays, incorrect or incomplete address information, peak-season volume or other circumstances outside our reasonable control.
We are not responsible for delays caused by shipping carriers, customs authorities or other third parties outside our reasonable control.
However, if your order is significantly delayed, lost, damaged in transit or delivered incorrectly, please contact us at kkupo@ouudi.com and we will assist you in investigating the shipment and determining an appropriate resolution in accordance with our Shipping Policy and applicable law.
Customers are responsible for providing complete and accurate shipping information.
Additional shipping details, estimated delivery times, international shipping terms and applicable fees are described in our Shipping Policy.
SECTION 6 - INTELLECTUAL PROPERTY
The Services, including our trademarks, trade names, logos, text, product descriptions, graphics, photographs, videos, audio, website design and other content, are owned by or licensed to kkupo and are protected by applicable intellectual property laws.
These Terms permit you to use the Services solely for lawful personal and non-commercial purposes unless otherwise expressly authorized.
You may not reproduce, distribute, modify, publish, display, transmit, create derivative works from, sell, license or otherwise exploit any material from the Services without our prior written permission, except as permitted by applicable law.
Nothing in these Terms grants you any ownership interest or license in any trademark, copyright, patent or other intellectual property right belonging to kkupo, Shopify or any third party except as expressly stated.
All third-party trademarks, names and logos remain the property of their respective owners.
SECTION 7 - OPTIONAL TOOLS
We may provide access to optional tools, applications or services offered by third parties.
We do not control such third-party tools and provide access to them on an "as is" and "as available" basis without warranties or endorsements.
Your use of third-party tools is at your own discretion and risk and may be governed by separate terms and privacy policies provided by those third parties.
We may introduce new features, tools or services in the future, and such additions may also be subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
The Services may contain links to third-party websites, services or resources.
We do not control and are not responsible for the content, accuracy, privacy practices, security or operation of third-party websites or services.
If you choose to access third-party websites or purchase products or services from third parties, you do so at your own risk.
You should review the applicable terms, conditions and privacy policies of any third-party service before completing a transaction or providing personal information.
Questions or complaints regarding third-party products or services should be directed to the relevant third party.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Our store is powered by Shopify, which provides technology and infrastructure that enable us to operate the Services.
However, purchases made through our store are transactions directly between you and kkupo.
Shopify is not the seller of products offered by kkupo and is not responsible for product quality, fulfillment, shipping, customer service, refunds or any other aspect of the transaction between you and kkupo, except to the extent required by applicable law.
SECTION 10 - PRIVACY
Personal information collected through the Services is handled in accordance with our Privacy Policy.
Because our store is hosted by Shopify, Shopify may collect and process certain information relating to your access to and use of the Services in order to provide, secure and improve the ecommerce services used by our store.
Information you provide may also be shared with payment processors, shipping providers, analytics providers, advertising partners and other service providers where reasonably necessary to operate our store, process payments, fulfill orders, provide customer support, prevent fraud or comply with applicable law.
Please review our Privacy Policy for additional information regarding how personal information is collected, used, disclosed and protected.
SECTION 11 - FEEDBACK
If you submit reviews, comments, ideas, suggestions, photographs, feedback or other content to us, you represent that you have the right to provide such content.
You grant us a non-exclusive, worldwide, royalty-free, sublicensable license to use, reproduce, modify, publish, distribute and display such content for purposes related to operating, improving, marketing and promoting our business and Services, subject to applicable law.
You must not submit content that is unlawful, defamatory, obscene, misleading, infringing, abusive, malicious or that violates the rights of any third party.
You are responsible for the accuracy and legality of any content you submit.
We reserve the right, but are not obligated, to remove or restrict content that we reasonably believe violates these Terms or applicable law.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
From time to time, information on the Services may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery estimates, availability or other information.
We reserve the right to correct errors, update information or cancel affected orders where permitted by applicable law.
Where an order is affected by a material pricing or listing error, we may contact you before proceeding with the order.
SECTION 13 - PROHIBITED USES
You may use the Services only for lawful purposes.
You may not use the Services, directly or indirectly:
(a) for any unlawful, fraudulent or malicious purpose;
(b) to violate any applicable international, federal, state, provincial, territorial or local law or regulation;
(c) to infringe or violate our intellectual property rights or the intellectual property rights of others;
(d) to harass, abuse, threaten, defame, intimidate or unlawfully harm another person;
(e) to submit false, deceptive or misleading information;
(f) to transmit malicious code, viruses or other harmful technologies;
(g) to send unsolicited advertising, spam, phishing messages or other prohibited solicitations;
(h) to impersonate another person or entity;
(i) to collect personal information about others without lawful authority;
(j) to interfere with, disrupt, bypass or compromise the security or normal operation of the Services;
(k) to use automated tools, scrapers, bots or similar technologies in a manner that violates applicable law, circumvents security measures, interferes with our systems or places an unreasonable burden on the Services; or
(l) to engage in conduct that may expose kkupo, our customers, Shopify or third parties to legal liability.
We reserve the right to suspend or terminate access to the Services if we reasonably determine that these Terms have been violated.
SECTION 14 - TERMINATION
We may suspend or terminate your access to the Services where reasonably necessary, including for violation of these Terms, suspected fraud, unlawful activity, abuse of the Services or risks to the security or integrity of our systems.
Termination will not affect obligations or liabilities that arose before termination.
Sections relating to intellectual property, liability, indemnification, privacy, governing law and other provisions that by their nature should survive termination will continue to apply after termination.
SECTION 15 - DISCLAIMER OF WARRANTIES
To the fullest extent permitted by applicable law, the Services are provided on an "as is" and "as available" basis.
We do not guarantee that the Services will always be uninterrupted, error-free, secure or available at all times.
Information provided through the Services is for general informational purposes and should not be relied upon as a substitute for professional, medical, legal or other specialized advice where such advice is required.
Except where prohibited by law, we disclaim warranties that are not expressly stated in these Terms, including implied warranties of merchantability, fitness for a particular purpose, durability, title and non-infringement.
Some jurisdictions do not allow certain warranty disclaimers, so some of the above exclusions may not apply to you.
SECTION 16 - LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, kkupo and its affiliates, officers, directors, employees, agents, contractors, service providers and licensors will not be liable for indirect, incidental, special, punitive or consequential damages arising out of or relating to your use of the Services or purchase of products.
This includes, where permitted by law, loss of profits, revenue, data, business opportunity, goodwill or other intangible losses.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited under applicable consumer protection or other mandatory law.
SECTION 17 - INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless kkupo and our affiliates, officers, directors, employees, agents, contractors, licensors and service providers from third-party claims, liabilities, damages, losses and reasonable legal expenses arising out of:
(a) your material breach of these Terms;
(b) your violation of applicable law;
(c) your infringement of a third party's rights; or
(d) your unlawful use of the Services.
We will provide reasonable notice of any indemnifiable claim where practicable and may control the defense and settlement of such claim, subject to applicable law.
SECTION 18 - SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid or unenforceable, that provision will be enforced to the maximum extent permitted by law.
The remaining provisions will remain in full force and effect.
SECTION 19 - WAIVER AND ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
These Terms, together with the policies and notices posted on our website, constitute the entire agreement between you and us relating to your use of the Services, except where otherwise expressly agreed in writing.
Any ambiguity in these Terms will be interpreted in accordance with applicable law and will not automatically be construed against either party solely because that party drafted the provision.
SECTION 20 - ASSIGNMENT
You may not assign or transfer your rights or obligations under these Terms without our prior written consent, except where applicable law provides otherwise.
We may assign or transfer our rights and obligations under these Terms in connection with a merger, acquisition, restructuring, sale of assets or other lawful business transaction.
SECTION 21 - GOVERNING LAW
These Terms of Service and any separate agreements through which we provide the Services will be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to conflict-of-law principles, except where mandatory consumer protection laws require otherwise.
To the extent permitted by applicable law, you and kkupo agree that disputes arising out of or relating to these Terms or the Services will be subject to the jurisdiction of the courts located in the State of Florida.
Nothing in this section limits any rights you may have under mandatory consumer protection laws applicable in your place of residence.
SECTION 22 - HEADINGS
Section headings are included for convenience only and do not affect the interpretation of these Terms.
SECTION 23 - CHANGES TO THESE TERMS
You may review the current version of these Terms of Service on this page at any time.
We reserve the right to update, modify or replace any part of these Terms by posting an updated version on our website.
Where required by applicable law, we will provide notice of material changes.
Changes will become effective on the date stated in the updated Terms or applicable notice.
Your continued use of the Services after the effective date of revised Terms constitutes acceptance of those revised Terms, to the extent permitted by applicable law.
SECTION 24 - CONTACT INFORMATION
Questions regarding these Terms of Service, our products or our Services may be sent to us using the contact information below:
Trading Name: kkupo
Legal Business Name: DIANA GONZALEZ
Email: kkupo@ouudi.com
Business Address:
1037 NW 24TH CT
Miami, Florida 33125
United States
Customer service inquiries may also be submitted through the contact methods provided on our Contact Us page.